Microsoft 365 Consulting
The Challenge
CyberVenger is a managed services provider that helps other businesses with cybersecurity and IT compliance — but their own Microsoft 365 environment needed optimization. As a company that recommends M365 best practices to clients, their internal setup needed to be a reference implementation of those same standards.
What We Did
Provided ongoing Microsoft 365 consulting through regular Tactic work sessions:
- Tenant Configuration: Optimized CyberVenger's M365 tenant settings, security policies, and compliance configurations
- Security Hardening: Configured security settings aligned with the compliance frameworks (HIPAA, PCI, NIST, CMMC) that CyberVenger helps their own clients achieve
- Operational Workflows: Optimized internal collaboration and service delivery workflows within M365
- Best Practices Consulting: Provided guidance on M365 patterns that CyberVenger could reference and replicate for their own managed services clients
Technologies
Outcome
CyberVenger's internal M365 environment now reflects the security and compliance standards they advocate to their own clients — eliminating the "cobbler's children have no shoes" problem. The engagement also gave CyberVenger validated patterns they could apply when setting up M365 environments for their managed services customers.
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